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Shipping & Returns

Shipping Policy:

  1. All orders ship via UPS. Large truck freight orders will ship via R&L Carriers. 
  2. Orders can not ship to PO Boxes. (Freight special orders will ship by a carrier of our choice)
  3. Freight specials are only valid for the Continental US. Excludes Alaska & Hawaii.
  4. Expedited shipping options (UPS 2nd Day, UPS Next Day, UPS 3rd Day) must be placed by 12:00pm central time to ship the same day. Weekends and holidays are not shipping or transit days. Subject to product availability.
  5. Any shortages or damages must be reported within 7 days from the delivery date. Anything past 7 days from the delivery date will not be granted. No Exceptions. Be sure to note any damages to a package with the delivery driver!
  6. Customer is responsible to unload orders shipped truck freight.  Truck drivers do not unload shipments.

Return Policy:

  1. Prior to returning products back to RollerChain4less.com (Division of Belarus Tractor International), you must contact customer service to obtain an RMA (Return Merchandise Authorization).
    • RMA number must be clearly marked on the outside of the package
    • Put a copy of the invoice or packing slip inside the package
    • Returns without RMA or any authorization may be refused
  2. Products can be returned within 3 months (90 days) from the original order date.
  3. Discontinued and special order products are non-returnable. Customer service will advise if an item has been marked as discontinued.
  4. All returns are subject to a restocking fee.
    • All products - 25% restock fee
  5. Products being returned must be in new condition in order to be accepted for credit. Credits will be rejected if the products do not appear to be in new condition.
    • All products must show no signs of being used, mounted or disassembled.
    • Must be in its original packaging.
    • Chain cut down from its original length will not be accepted for credit.
    • Chain that has been cut down and pieced back together will not be accepted for credit.
    • Chain breakers and puller tools are non-returnable - Sale is final!
  6. Customer is responsible for all inbound and outbound shipping charges. (Unless we made an error)
  7. Customer is responsible to use proper packaging material for any returns to prevent damage.  We are not responsible for items that become damaged in transit. Any damaged items will not be credited.  This will be between you "the customer" and the shipping carrier.
  8. Refused Shipments: Any shipment that is refused by the customer will be subject to a restock fee (Fees listed above) and a deduction of the return shipping charges back to the shippers location.  Original shipping charge is not refunded. 
Return address:
Belarus Tractor International
7842 N. Faulkner Road
Milwaukee, WI 53224

Shipping & returns policy subject to change anytime without notice.